December 12, 2017
DATES FOR DELIVERY BEFORE CHRISTMAS
For guaranteed Christmas delivery please see the following options.
UK DELIVERY: Tuesday 19th December 2017 / Before 1pm
EUROPE DELIVERY: 7th December 2017
INTERNATIONAL DELIVERY: 6th December 2017
It’s a very busy time of year, so delivery times can vary. Any orders placed after the Christmas cut off time, may arrive after The New Year.
Our team will always endeavour to get your order to you as quickly and on time as possible.
CHRISTMAS RETURNS AND EXCHANGES
We have extended our returns policy over the Christmas season.
Online purchases may be returned for an exchange or refund until 12th January 2018. This extended returns policy is only valid on orders that were made online from Friday December 1st until Tuesday 19th before 1pm** (The last UK order date)
In store purchases may be returned for an exchange or credit note until 12th January 2018. This extended returns policy is only valid on orders that were made in store from Friday December 1st until Tuesday 19th before 1pm** (The last UK order date)
If you are considering an refund or exchange, please let us know asap by emailing email@example.com and including your 4 digit order number, name and date of purchase. This will help reserve a new style or size if needed.
If posting a return, please send items back to the address stated on the packing slip that’s included with your delivery. We recommend sending your package recorded delivery, so it can be tracked.
For customers outside the UK, please ensure you clearly mark ‘returned goods – no commercial value’ on the parcel, as failing to do so may result in your parcel incurring import charges or being returned back to you.
September 19, 2023
Meet Me In Marylebone | September 30th 2023
Join us at Tracey Neuls on September 30th for an unforgettable day of fashion, creativity, and fun. From 12 PM to 6 PM, immerse yourself in the vibrant atmosphere of Marylebone Village as restaurants and retail shops come alive with exciting activations, music, drinks, and delectable nibbles. Tracey Neuls will be at the heart of the action, offering in-store specials you won't want to miss!
September 12, 2023
London Fashion Week and LDF
We love September!
With London Fashion Week and the London Design Festival fast approaching - creatives of the word flock to the capital. It's THE month for design inspiration...
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