Part-Time Retail Associate

Job Title: Part-Time Retail Associate

Location: Marylebone, London, UK

Hours: Half-Day Shifts (Flexible)

Reports To: Store Manager

About Us:

Tracey Neuls Ltd is a distinguished footwear and accessories brand celebrated for its innovative designs and superior craftsmanship. Located in the heart of Marylebone, our boutique offers a unique shopping experience, reflecting our commitment to style, quality, and customer satisfaction. We are currently seeking a dynamic and enthusiastic Part-Time Retail Associate to join our team and help deliver an exceptional in-store experience.

Job Description:

As a Part-Time Retail Associate at Tracey Neuls Ltd, you will be responsible for providing outstanding customer service, managing sales transactions, and maintaining the store's presentation. Your role will include supporting daily operations and ensuring our customers receive a personalized and memorable shopping experience. Knowledge of Shopify and Excel is essential for managing inventory and processing transactions efficiently.

Key Responsibilities:

● Customer Service:

○  Greet customers warmly and assist them with their shopping needs. You will have knowledge and an appreciation for the footwear with an understanding for the fashion industry. 

○  Provide knowledgeable and friendly advice on products, including footwear and accessories.

○ Ensure a high level of customer satisfaction through excellent service. 

●  Sales and Transactions: 

○  Operate the Shopify point-of-sale (POS) system for sales transactions and returns.

○  Assist with processing online orders and managing inventory through Shopify.

○  Achieve individual and store sales targets.

●  Store Operations:

○  Maintain a clean and organized store environment, including shelves and displays.

○  Restock merchandise and ensure items are displayed according to company guidelines.

○  Assist with store opening and closing procedures as needed.

●  Team Support:

○  Collaborate with other team members to ensure smooth store operations.

○  Participate in staff meetings and training sessions to stay updated on product knowledge and company policies.

Qualifications:

●  Previous retail sales or front of house concierge experience is required.

●  Proficiency in Shopify or similar POS systems is essential.

●  Strong communication and interpersonal skills.

●  Ability to work independently and as part of a team.

●  Enthusiastic, energetic, and customer-focused attitude.

●  Flexible availability to work half-day shifts Monday to Friday with rare cover on the weekends.

How to Apply:

Interested candidates should submit their resume and a brief cover letter outlining their relevant experience and availability to [email address] with the subject line "Part-Time Retail Associate Application - [Your Name]."

Tracey Neuls Ltd is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.