UK Delivery

Free delivery on all UK orders over £250. For orders under £250, our standard UK Delivery rate is £8.99 depending on quantity and order weight.

*Shipping charges could be higher for remote locations, such as Islands of Scotland and Channel Islands.

We aim to dispatch your selection within 2 - 4 days and the same day where possible.

You will receive an email or text with your estimated delivery time. The driver will make one delivery attempt. If you're unavailable, the driver will try to deliver your parcel to your neighbour or a Pickup parcel shop so you may receive your parcel as soon as possible, but not later than 7 days.

Click and Collect In-Store

We offer a collection service in-store which skips any courier costs. Usually available within 24 hours.

It also serves as a good excuse to go for a walk if you're nearby our Marylebone Boutique. Please check your order is at the shop before you arrive so we can have it prepared for you. Call us on +44 207 935 0039.

If you want a purchase delivered to Northern Ireland, please contact us at shoes@traceyneuls.com and we'll do our best to assist with quotes.