November 04, 2020
Due to COVID-19, we might experience delays in deliveries. Rest assured, we're working hard to deliver your order as soon as possible while caring for the health and safety of our team members.
Delivery and Dispatch
While Great Britain is on lockdown, we will offer free UK delivery for up to 3 pairs of footwear. This includes our new Try to Buy Same Day service. Lets attempt to feel connected at this time of social distancing!
During this period of uncertainty and shop closures, no returns should be made unless authorised by us first. We cannot risk a return sitting in a depot because the address is closed or the post office is shut, amongst other reasons. You must call, email us on email@example.com or use the instant chat in order to use the correct return information at the time of return. Many thanks for your understanding.
To help, we offer a free courier collection service right from your front door which means you won’t have to leave the house. This works for exchanges as well. If you happen to need a size up, we'll do the exchange for free. We have used the same couriers for over 10 years and we trust them to take your shoes safely to you and return them back to us, all the while following the COVID-19 guidelines. All we ask is that you contact us at firstname.lastname@example.org so we can arrange the return service you need.
For free UK delivery and return on orders over £200.
January 20, 2022
Choose Your Path
"My JON boots are my 'go-to'. The soles have stamped sidewalks, country lanes, festival lawns and sandy beaches. Super durable, comfortable and of course stylish, these are boots you'll polish up and go again and again." Tracey Neuls
January 18, 2022
Heels or Flats? The Important Question
Let's face it - different scenarios in life require different outfits, and it's fun to dress for every occasion. So what are the advantages of heels? The benefits of flats?
January 11, 2022
Breakfast Naan On Us With Any In-store Purchase*
Perhaps you're doing a dry January, or simply need some treats to see through the coldest season. Well, we have the perfect answer in the form of a special deal with the acclaimed Indian restaurant Dishoom, yours with any in-store purchase at Tracey Neuls.