Delivery Options
Click and Collect
Deliveries are made within working hours and will require a signature. For this reason, we ask for your email and contact number. You will receive an email with your estimated delivery time and you can also track the progress of your parcel.
We currently ship to the following countries: Austria, Albania, Andorra, Belgium, Belarus, Bosnia Herzegovina, Bulgaria, Canary Islands, Cyprus, Czech Republic, Croatia, Channel Islands, Denmark, Estonia, Faroe Islands, France, Finland, Germany, Greece, Greenland, Gibraltar, Hungary, Iceland, Ireland, Italy, Kosovo, Luxembourg, Latvia, Lithuania, Malta, Macedonia, Moldova, Monaco, Netherlands, Norway, Portugal, Poland, Romania, Russia, Serbia, Spain, Sweden, Slovakia, Slovenia, San Marino, Switzerland, Turkey, Ukraine.
* For non-UK countries please be aware that import tax and duties may apply upon receipt of your parcel and are regulated by your government.
International Delivery
*This offer cannot be used in conjunction with other discounts.
If you are ordering more than 2 pairs of shoes, the shipping cost are due to change depending on the size and weight of the parcel. If you have any questions please contact us, with the email at the bottom of the page.
We do not deduct UK VAT automatically from orders shipped to non-EU countries. For more information on VAT reductions for all online orders please read here or contact us for more details.
* Please be aware all purchases are subject to import tax and duties set by your local government.
General
If you don’t find your country listed, please contact us at shoes@traceyneuls.com and we can organise a shipping quote for you.
Delivery times may vary and the responsibility of the carrier. Delays occurring after dispatch are also the responsibility of the carrier. We can not be held liable for delays due to adverse weather conditions or transport difficulties once they have left our Tracey Neuls Limited distribution point, however, we can help track and make sure that your order gets to you as quickly and reliably as possible.
Bank Holidays
Please be advised we do not ship orders on UK bank holidays.
If you have any queries, please email our team at shoes@traceyneuls.com